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Form with Function: Los Angeles County's Digital Directory
Thurs – April 2
9:15 - 10:00 am | Session S31
Education Track: Public Sector
Taylor Grant, RD Technology Solutions
Jeramy Gray, Los Angeles County Board of Supervisors Executive Office

When Los Angeles County – the nation's largest local government – embarked upon a digital directory for their center of government, they created a custom user interface that encouraged citizen engagement while making services easier to find and use. Learn how they evaluated short-term investment vs. long-term payoff and focused on user needs rather than organizational agendas to understand why custom content is worth the investment.

Taylor Grant
Creative Director
RD Technology Solutions

Taylor Grant is the Creative Director of RD Technology Solutions and has been creating UI/UX and all forms of communications for more than 25 years.

Jeramy Gray
Chief Deputy Executive Officer
Los Angeles County Board of Supervisors Executive Office

As Chief Deputy, Executive Officer, Jeramy Gray oversees all departmental operations for the Los Angeles County Board of Supervisors Executive Office. With over 20 years of IT experience, he has served as CIO for three county departments. He oversees technology services and strategic planning for the County’s five elected Board Offices, County Commissions, Advisory Bodies and various administrative operations.